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HostGator 404 Error Page

404 error is one of the most common errors online when a user attempt to access a page or post url that doesn’t exist or broken. Every host company has its own 404 page that is designed to show when a users try to access a page that doesn’t exist.

If you experience 404 errors, first, you need to double check if the url that you entered is correct or not. Very often, a user experience 404 errors, he/she has wrong url. If you are certain urls that you entered are correct, then it can be htaccess problem. Browse to the root directory, you can access to it via ftp or simply go to cpanel, and click “File Manager”, but make sure you check “show hidden file” because .htaccess is hidden file. After you are in the root directory, click edit and open the file, and replace all codes inside with default .htaccess code.

DirectoryIndex index.html index.shtml index.php default.html home.html

For wordpress users, if you experience 404 errors, you can paste following code:

# BEGIN WordPress
 
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
 
# END WordPress

Or you can simply login to wp-admin, and then go to Setting -> Permalink, and click save.  After that, the .htaccess file will update itself with default codes.

If all the above fixes are still not able to fix your 404 errors, then it can be server didn’t configure correctly, you will need to contact Hostgator customer service and ask them to double check the server, and make user everything is being setup correctly.

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